|
Secondly, the only convincing way to evaluate an
audio cable component… or electronic component for
that matter… is to evaluate the component within your
audio system and home environment. And to help
make your evaluation process user-friendlier… all
of our cables are shipped preconditioned using our Audiodharma
Pro Cable conditioner… so cable break-in time is minimized.
Please keep in mind that we still recommend that you play
a musical signal through any cable that you purchase for
at least 100 hours prior to doing some serious listening
and evaluation… although the initial sonic benefits
will be readily apparent once the first musical note is
played – though it gets even better!!!
And last, it is our opinion that our complete
line of reference cables offers the best price to performance
ratio of any audio cables being sold today! And
since system matching and personal listener preferences
are individual variables beyond our control, Xtreme
Cables is pleased to offer you, the customer, a 30-Day CONDITIONAL
Demo Policy on all of our NON-CUSTOM ORDERED reference quality
audio cables.
CUSTOM ORDERED cables include: Analog Interconnects
2.5-meters and longer; Power Cables longer than 6-feet; Speaker Cables
longer than 8-feet; and all Bi-Wire Speaker Cable configurations.
30-Day Conditional Guarantee:
If not completely satisfied with your Xtreme Cable’s
Audio Cable purchase, within 30 days of the shipping date
on your receipt, a customer can either “Exchange”
the cable for another audio cable… or request a “Refund”.
100%
Credit/Exchange Policy: If a customer is
not completely satisfied with their Xtreme Cable’s
Audio Cable purchase, within 30 days of the shipping date
on their receipt, a customer can simply exchange the product
for another Xtreme Cables model, and receive a 100% Store
Credit (not including shipping/insurance costs) toward this
purchase – provided the cable is not damaged and is
returned in “as new” condition. Once the cable
is returned to Xtreme Cables, upon inspection, Xtreme Cables
will issue you a “credit” for 100% of the original
cables purchase price (not including shipping/insurance
charges), to apply to the purchase of another Xtreme Cable’s
model. NOTE:If you choose to Exchange
the cable for another Xtreme Cable’s model, it is
best to contact Brian Kyle at our office so he can help
make some cable recommendations.
97%
Refund Policy: In the rare occurrences that
a customer is not completely satisfied with their Xtreme
Cable’s Audio Cable purchase, within 30 days of the
shipping date on their receipt, a customer can ask for a
97% Product Refund (not including shipping/insurance costs)
– provided the cable is not damaged and is returned
in “as new” condition. Once the cable is returned
to Xtreme Cables, upon inspection, Xtreme Cables will issue
the customer a check for 97% of the original cables purchase
price (less incurred shipping/insurance charges). NOTE: In order to help keep our prices low
for all, the 97% Refund Policy was implemented in order
to offset the 3% credit card transaction fees.
Xtreme Cables Product Exchange or Return Procedure:
STEP 1: To
“Exchange” a cable or “Request a Refund”,
please contact Brian Kyle at Xtreme Cables via Email or
Phone to receive your Return Authorization (RA) Number.
Email: returnauthorizations@xtremecables.com
Phone: (949) 488-7662
STEP 2: Please
ship the product(s) via INSURED USPS Priority Mail to:
Brian Kyle
Xtreme Cables LLC
RA#:
33331 Ocean Hill Drive
Dana Point, CA 92629-1122
USA
Please include any comments and/or suggestions.
We listen, and we want our customers to be completely satisfied
with all of their audio cable purchases.
Thank
you for your business and support.
Sincerely,
Brian K. Kyle
CEO & Designer
Xtreme Cables LLC & Xtreme AV LLC
(949) 488-7662
|
Home
