Warranties

Support > Warranties

One Year Warranty

Xtreme warrants its products for ONE YEAR against defects in manufacturing under regular consumer use with original receipt of retail purchase.

We believe in our products and want to provide you with a replacement if needed, only in which the product is still under warranty.  If you discover a defect covered by this warranty, please contact us about receiving a replacement.

*Any customers outside of the U.S. will be responsible for shipping and handling charges if a replacement is required that is not due to a manufacturing defect. If there is not a manufacturing defect, shipping and handling will be applied.

Xtreme’s warranty is limited to our products only.  Our warranty does not cover the replacement or repair cost of any third-party accessory, electronic device or personal property.

For instructions about how to obtain warranty service for your product, please contact Customer Service at customerservice@xtremecables.com

What is not covered under Warranty?

• Damage resulting from lack of care, accidents, acts of nature, improper handling or normal wear and tear such as scratches, scuffs and cracks.
  (This does not apply to Indestructible Screen Protectors and Flex Shield Screen Protectors).
• Damage to the bezel or encasement of the device by user error.
• Water damage unless marked water-proof.
• Theft or lost packages.
• This warranty is void if the device has been damaged by accident, negligence, unauthorized service, modifications or other factors not due to defects in the material or workmanship.

Lifetime Warranty

Xtreme provides a limited lifetime warranty on certain products against defects in manufacturing under regular consumer use with original receipt of retail purchase.

We believe in our products so much, we will provide a limited lifetime warranty on certain items.  If you discover a defect covered by this warranty, please contact us about receiving a replacement.   In order to use the products warranty the customer must provide proof of the retailers receipt.

*Any customers outside of the U.S. will be responsible for shipping and handling charges if a replacement is required that is not due to a manufacturing defect

Product failures not covered by this limited lifetime warranty:

This warranty covers defects in manufacturing that arise from the correct use of the device. It is limited to defects in materials or workmanship and does not cover damage caused by abuse, misuse, unauthorized modification, lightning or power surge damage, extreme heat or cold, and corrosive environments.

Xtreme’s limited lifetime warranty is limited to our products only.  Our warranty does not cover the replacement or repair cost of any third-party accessory, electronic device or personal property.

For instructions about how to obtain warranty service for your product, please contact Customer Service at customerservice@xtremecables.com

Please allow 7-10 business days to process warranty claims. Customers located outside of U.S. will be responsible for all shipping costs. A processing fee may apply to all warranty claims. 

Xtreme’s Indestructible Screen Protector Limited Lifetime Warranty

If your Xtreme Screen Protector ever becomes worn down, scratched, bent, peeled off etc. we will exchange the screen protector for free, with proof of purchase. Just contact us at customerservice@xtremecables.com or call toll free 855-999-8041.

Xtreme’s limited lifetime warranty is limited to our products only. Our warranty does not cover the replacement or repair cost of any third-party accessory, electronic device or personal property.

Manufacturer’s Warranty

All of our Xtreme products come with a manufacturers warranty. Please contact a representative for more information.